Please confirm your shipping address at checking out. All packages will ONLY be sent to the address provided at the checkout. No refunds will be provided if the wrong address is sent, it will be your responsibility to cover any additional shipping charges of your package.Glam’d Up Kids Boutique is not responsible for lost or undeliverable packages. All shipments are processed with USPS. Shipping time is NOT guaranteed by USPS unless EXPRESS mail is purchased. Generally, shipping time is within 1-2 business days when an order is completed before 2:30 CST Monday-Friday. Please note, that when you order a custom order or personalized items, there are some cases in which it could take up to 5 business days to process your special order.All orders will ship by the turn time stated. All questions must be asked prior to purchasing, please DO NOT ask any questions in"notes to seller" at checkout. If this happens, your order may not ship by turn time stated and I will not be held accountable if the order is not delivered on time.